Creamline Dairies don’t currently deliver in my area
Creamline’s own milk rounds are mainly in and around Manchester, Stockport and Warrington but we do have affiliated Independent Milk men and women who we supply with their milk. If they have registered their delivery area with us and you live within it you will see contact details for them. Please call or email them and set up a delivery – it will be milk from us, but they will do all the delivery and billing using their own systems. Although these affiliates are very good at what they do, Creamline can only vouch for the quality of the milk that we supply to them.
I live in an apartment block, can I still have a delivery?
There are certain difficulties with access for a milkman trying to make deliveries to apartments and in carrying the load up stairs, lifts and along corridors. If the building is fully accessible very early in the morning and not too large it may be possible for a milkman to deliver, but we will confirm this to you after we receive your application to set up an account. There are occasionally other logistical difficulties getting to particular addresses and regrettably if it is unsafe or unduly difficult to get to your address to make a delivery we may not be able to provide the service to you but this would be a rare occurrence. If you have any queries please call your local depot: you’ll find the right phone number on our ‘contact us’ page.
Where will my milk come from?
All milk in the Creamline label will come from selected high quality farms in the North West of England within about a 30 mile radius of our dairy in Eccles. These farms are principally in Cheshire run by dedicated family farmers who we personally know well. We are proud to support local, British and Cheshire farmers and we hope you will be too! Why not read some of the personal stories about our farmers and milkmen in the Meet Us section.
Do I keep the same milkman if I am switching to online?
Yes. From time to time milk rounds do need to be reorganised if there are too many calls for one person to deliver in a timely fashion, but we endeavour to keep these changes to a minimum.
Will I know who my milkman is?
Once your account is confirmed by us for active deliveries you will be served by a dedicated rounds person and we will put their name up on your account. That will be your main milkman, although from time to time they need a break and a supervisor or relief rounds person will cover for them.