I live in an apartment block, can I still have a delivery?

There are certain difficulties with access for a rounds person trying to make deliveries to apartments and in carrying the load upstairs, lifts and along corridors. If the building is fully accessible very early in the morning and not too large it may be possible for a milkman to deliver, but we will confirm this to you after we receive your application to set up an account. There are occasionally other logistical difficulties getting to addresses and regrettably if it is unsafe or unduly difficult to get to your address to make a delivery we may not be able to provide the service to you but this would be a rare occurrence. If you have any queries please call your local depot: you’ll find the right phone number on our ‘contact us’ page.